Call volume to a national suicide hotline, the Lifeline

It is estimated that between 50-60% of callers to suicide hotlines might be in an acute crisis and as many as 56% have reported to have had a previous suicide attempt. It is, thus, important to answer these calls. In Denmark, the Lifeline answers >14,000 calls on a yearly basis but many calls remain unanswered. The aim of this research project is to examine how many calls to the Lifeline are answered as well as to determine peak call hours during the day.

The project has received support from the Partnership for Suicide Prevention, Danish Health Authority

DRISP: Annette Erlangsen


  • Livslinien